Orlando CRM & Accounting Applications
As a business grows, the task of managing relationships with customers and prospective clients becomes more time intensive and complex. CRM (Customer Relationship Management) software makes this process easier and more efficient by providing a centralized depository for customer information.
CRM software provides the ability to track details about customers and potential customers, in a 360° approach. CRM software allows the information to be viewed at each point in the sales cycle, including customer service activity. This provides a huge advantage when it comes to managing sales relationships and providing great customer service.
Microsoft Dynamics CRM
Microsoft Dynamics CRM is a comprehensive and easy to use CRM software solution which integrates with existing technology. Staff can access Dynamics CRM through any standard internet connection, or directly through Microsoft Outlook. The flexibility and easy access of Microsoft Dynamics helps increase employee productivity.
Some key features of Dynamics CRM:
- Sales automation
- Customer service tracking
- Leads management
- Marketing tracking
- General contact management
- Workflow standardization
- Integrates with other Microsoft products
- Extremely customizable
- Mobile support
- Robust reporting
- Microsoft look and feel
The Zia technical team has been designing and implementing Dynamics CRM from its original release of 1.0. This gives us an unmatched understanding of Dynamics CRM and how to incorporate it with the existing business processes of our clients.
For more information on Microsoft Dynamics CRM please visit the Microsoft website.
Integrate Dynamics CRM With Other Applications and Your Website
When companies implement Dynamics CRM and realize the power of customer relationship management, they are only realizing a portion of the application’s benefits. Integrating this new data management tool to other areas of their business can yield even greater results
Zia can design an integration solution that will allow automated data flow between Dynamics CRM and your company website, other software packages, or your accounting system. This approach to data management makes your customer data more valuable and will increase the productivity and efficiency of your staff.
Other CRM Software Packages
At Zia, we are also experienced in many of the other CRM software packages. These CRM software packages include:
- Frontline Goldmine
- Act by Sage
Every business owner knows that maintaining proper accounting and financial data is one of the most important parts of a business. The accounting software that companies use is a critical component of their technology systems.
At Zia we have the experience and knowledge to support many of the leading accounting software packages. Some of these accounting software packages include:
- Dynamics GP
- MAS 90/200
- CS Professional
- Sage BussinessWorks