Denver IT Support, Server Support & Network Support

Slate Technology Group is a full-service IT company that provides best in class IT support to small and medium sized businesses throughout the Denver Metro area. At Slate we have a team of highly skilled engineers and IT professionals that will take over all responsibility for your technology systems while giving you the freedom and peace of mind to run your business without the headache of worrying about IT Support.

Server Support

Computer servers are more than just computers. Servers have many specialized functions and are the lifeline of all computer networks. When there are issues with your servers it is imperative that you have knowledgeable and experienced professionals to support them. 

Slate is experienced in supporting the following servers:

• Dell Servers
• HP Servers
• Virtual Servers
• IBM Servers
• Super Micro Servers

End User Support

Your employees are undoubtedly the most important part of your company, their productivity is directly tied to the success of every business. Employee computer issues not only cause the loss of productivity but the ability to properly do their jobs is in jeopardy. Slate is always there to minimize employee downtime by providing fast and professional end user support.

Application Support

From standard productivity applications to industry specific vertical applications Slate has the experience and know how to keep your business applications running at optimal performance. Please visit our ‘vertical applications’ page to learn about a few of the applications we are familiar with.

Network Support

At the core of any business technology system is the computer network. Network issues can affect the productivity and job performance of the entire company. Count on Slate’s experience and knowledge to keep your network up and running.

Mobile Device Support

With the extreme advancements in mobile computing, business professionals are relying more and more on their mobile devices. These devices allow professionals to stay connected virtually everywhere. Slate is experienced at working with all types of mobile devices and has the know how to keep you running smoothly while on the go.

Two Tier IT Support Model

At Slate, our business is to provide top of the line support for all of our clients. We have developed a two tiered support model that allows us to give our clients thoroughly planned, researched, and implemented technology solutions as quickly as possible.

• Level 1 – Help Desk

  Our help desk of highly trained technicians is available for phone and remote IT support. Slate technicians make sure all of our clients’ needs are met in a professional and timely manner.

• Level 2 – Systems Engineers

  Our systems engineers handle all on-site support and advanced issues. Managed clients are assigned their own dedicated systems engineer that they can count on to provide them stellar service.