Orlando IT Support, Managed Services & Consulting
Zia Technology Group is an IT Firm that focuses on many areas of technology including Managed IT Services and Consulting. Zia manages the day-to-day IT operations for small to mid-sized business (SMB) and provides supplemental support for large SMB and enterprise customers.
At Zia we have a team of highly skilled engineers and IT professionals that provide the highest level of IT support to companies of all sizes in the Orlando Metro area. Some of the support Zia provides includes: server support, end user support, application support, network support and mobile device support.
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Managed IT Services
Managed IT Services bridge the gap between internal and outsourced IT by offering plans with set monthly fees, proactive monitoring, and unlimited support. At Zia our managed services are better, we provide our managed clients with a dedicated systems engineer, monthly reviews, and 24/7 emergency support. Zia managed services provide the feel of having an internal IT staff, but at a fraction of the cost.
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Help Desk Services
Operating an internal help desk can be very cumbersome for companies to manage. Most companies do not have adequate staff in place to manage help desk staff and the cost of hiring them can be very high. At Zia we have a well established team of help desk technicians and managers that are also backed by second level engineers. We can provide high level, best in class helpdesk solutions at a fraction of the cost of operating an internal help desk.
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Data Center Solutions
More and more companies of every size are moving their internal IT infrastructure off-site to data centers. What used to be only for enterprise level business is now available for small and medium-sized companies and the benefits are profound.
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Virtualization is one of the most exciting parts of business technology today. Utilizing virtualization can turn one server into many servers, therefore reducing total cost of ownership and increasing the stability of your technology systems.
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The Zia Technology Group alleviates the frustration and costly mistakes of technology by providing each client with sound and unbiased technology consulting services. These services not only advance your technology systems but your business as a whole.
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When it comes to IT projects; proper planning, management, and execution is critical. At Zia we have many years of experience in project management, delivery, and implementation allowing us to assist your company’s IT projects in any way needed.
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IT is one of the few departments of a company that touches all aspects of the business, making it crucial that every business has proper technology leadership. For many companies it does not make financial sense to have a fulltime CIO/CTO. Zia can help, by offering outsourced CIO services, companies of any size can can utilize the top-notch technology and business experience of a CIO/CTO.
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CRM & Accounting Applications
A critical part of every business is how to manage customer relationships and accounting systems. There are many software packages available today that can help but if the right software is not selected and implemented correctly this can be a huge problem. Zia has experience with many of the leading CRM & Accounting Apps and can help your company.
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Keep an edge on your competition can be very difficult but the right vertical applications can help tremendously. Backed by many years of servicing clients in a wide range of industries Zia has gained the experience and knowledge to provide specific solutions for various industries.
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Purchasing computer hardware and software is an investment in your company’s future and can be a very difficult process. Zia works with companies to identify and procure the right computer hardware and software that will work best for your business needs.
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Maximize your use of the internet with web-based applications that are 100% custom designed to meet each companies’ specific needs. In addition to web based applications Zia can design and develop standard dynamic websites, commerce sites, and company intranets/portals.
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Mobile App Development
Business moves fast. Today more than ever mobile technologies and applications can set your company apart. Let Zia design and deploy custom mobile applications for your business that are fully functional and designed specifically for your business needs. Zia will work with you to understand your business needs and design a custom mobile application that will increase the productivity of your mobile workforce and insure realtime access to vital company data at all times.
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As more and more company information is only stored in digital formats, companies of all sizes struggle to properly store and access vital company data. Custom databases can help with these issues by providing a secure and accessible place to store company data. Zia will work directly with you to design and implement a custom database solution that will help your business grow without the headaches of decentralized data.
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Many companies have issues with data being spread throughout multiple applications. Too often employees must access 2 or even more applications to get all of the information they need to serve your clients. Let us put our vast experience in application integration to work for your company. With fully integrated systems you can expect to see great improvements both employee productivity and customer satisfaction.
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Reporting & Analytics
Data can truly transform any business with appropriate, high-level exposure to it. In order for good business decisions to be made, you must have the correct information at your finger tips. Here at Zia we design custom reports and analytical dashboards that keep you abreast on what is going on with your company in order to make the right decisions for your business.
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Managed Cloud Services
Zia offers unique cloud based, managed services for companies of all sizes. These managed cloud services include server & desktop support, proactive monitoring, emergency support, and patch management.
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Cloud computing can be very confusing for the technical and non-technical alike. There are many critical decisions that need to be made when migrating to the cloud. Zia can help guide you through the process with experienced cloud consulting services.
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A very popular option for small to mid-sized companies are Public Clouds. Public Clouds are based on the model in which a service provider delivers such resources as servers, applications, and storage to it’s customers for a monthly fee. Zia works with industry leading partners to provide Public Cloud solutions to our clients.
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For more established companies that are looking for more control over their cloud-based infrastructure, Private Clouds are the answer. With Private Clouds you can control the entire end-to-end delivery of cloud servers, applications, and storages. Zia can help your design, deploy, and manage Private Clouds.
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Phone Systems & Support
Companies, no matter their size, rely heavily on their business phone systems as a primary communication method. Zia has partnered with MegaPath to provide cutting edge VOIP (Voice over IP) phone systems that are reliable, scaleable, and cost-effective.
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Voice & Data Services
Voice & data services are the backbone of most corporate networks and communication systems. Reliability of these services are of the utmost importance each company, without reliable connections to the internet most companies cannot function. Zia partners with some of the largest telecom companies in the nation to provide various types of voice, data and internet services.
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The performance and availability of all networking and communication systems depend on the underlying foundation of your wiring system. It is immensely important to have a reliable and scalable cabling infrastructure. Zia implements structured cabling systems that do just that, while producing a positive return on investments.
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